Contact MedGrid
Support is open to everyone. No account needed.
Physicians, vendors, sales reps, press — or anyone with a question. Send a ticket through the form, call us, or email. A person reads every message and routes it to the right team.
Four ways in.
Talk to a person
888-415-2175 — call during business hours (Mon–Fri, 9–6 ET). If we miss you, leave a message and we'll call back.
Direct inbox
info@medgrid.com — every email becomes a ticket in our Helpdesk automatically. Best for anything with attachments.
Use the form below
Opens a ticket with everything we need to route you on the first pass — no login required.
Technical support
Bugs, errors and integration problems file straight into the engineering issue tracker — pick “Technical issue” on the form, or email the engineering desk and your message becomes a tracked issue automatically.
Tell us how we can help.
Your message becomes a ticket in our Helpdesk and goes to the right team. We respond as fast as we can during business hours.
Find us where you already scroll.
Social accounts are for following along; for anything about an order or an account, open a ticket above so it reaches the right team.