How long does verification take?
Your NPI is checked against the federal registry as you sign up, so wholesale pricing is usually open the moment your account exists. If the registry can't be reached, the account is reviewed by hand instead.
I don't have a personal DEA — can I join?
Yes — the MedGridMD track needs your NPI and legal business name. DEA-restricted categories stay hidden from your catalog; everything else is identical.
Can my staff order for me?
Yes. Team sub-accounts sit under your parent account with your controls applied.
Can I get a better price?
Yes. Request a price on any product from your account; once MedGrid approves it, it applies to every order after.
Is there a minimum order?
No platform minimum. Individual vendors may set carton or cold-chain minimums, stated on the listing.
Do I have to use MedGrid's processing to buy on the marketplace?
No. Every service here is opt-in and separate from marketplace access.
Who underwrites the financing?
Vetted third-party lending partners; MedGrid negotiates terms at platform volume and handles the application flow.
How do I get MedGrid Pay?
MedGrid Pay is powered by Nitra. Sign up on Nitra's site through MedGrid's partner link — about five minutes — and your account, cards and processing are set up with MedGrid's terms applied.
Is my payment data on the marketplace?
No — processing runs on dedicated PCI-compliant rails, entirely separate from catalog and RTCS data.