About MedGrid
A verified, transparent supply chain for independent medicine.
Independent practices deserve to know exactly what they're buying, who they're buying it from, and whether it's appropriate for their license and their state. MedGrid is the marketplace built to make all three the default — not the exception.
On the marketplace today
Live today, growing deliberately.
We'd rather publish the real numbers than impressive ones — these come straight from the marketplace.
Built by the people who supply independent practices.
MedGrid is built by people who have spent years supplying independent physicians the old way — phone calls, faxes, spreadsheets, and sales reps. That experience taught us where medical purchasing actually breaks: not at the loading dock, but at trust.
Clinicians can rarely verify a vendor's claims before ordering. Vendors can rarely verify that a buyer is a licensed clinician at all. And the rules that govern what may be sold, to whom, and where are scattered across dozens of regulators — so everyone quietly hopes someone else checked.
So we built the marketplace we wished existed: manufacturers, distributors, and clinicians on one platform, with identity and credentials verified on both sides of every transaction, and the catalog gated by what each buyer is actually permitted to purchase.
Where we are today: live with our launch catalog, onboarding additional verified vendors now. We'd rather tell you what's live than what's planned.
Three sides of the supply chain, one verified platform.
Reach clinicians directly
List products with full sourcing and regulatory context, and reach verified clinicians directly — without losing visibility into where products end up.
One structured storefront
Fulfill orders through a structured storefront with vendor tooling for catalog, inventory and order management — every counterparty credential-checked.
A catalog you're cleared for
Order from vendors that have cleared onboarding diligence, in a catalog filtered to what your credentials and jurisdiction actually permit.
How MedGrid is organized, in plain terms.
Every relationship on the platform runs on a written agreement. This is the short version.
- The operator
- MedGrid is operated by MedGrid, LLC, a Delaware limited liability company headquartered in Miami, Florida. It runs the platform and its payment processing, and decides which products may list. Terms of Use
- Vendors
- Manufacturers and distributors sell through MedGrid as independent companies — not MedGrid's agents, partners or employees. Each signs a marketplace agreement and stays responsible for its own products, recalls and adverse-event reporting. Vendor agreement
- Seller of record
- MedGrid is a technology and payment-facilitation platform. Products are supplied by pharmacies and third-party vendors, and the dispensing pharmacy or vendor is the seller of record. Return & refund policy
- Payments
- Buyers pay through MedGrid's payment processing. MedGrid pays each vendor its proceeds monthly, less a marketplace fee that also covers sales-representative commissions — vendors are not charged separately for those. Vendor agreement
- Clinicians
- Physicians and clinics buy as independent licensed providers, not as MedGrid's employees or agents, and keep sole authority over every clinical decision. The platform is a technology and administrative tool: MedGrid does not practice medicine or give medical advice. Physician & clinic agreements
- Pharmacies
- Patient-specific prescriptions are compounded and dispensed by licensed pharmacies, which hold the state licenses and permits for everywhere they ship and answer for their own compounding. Pharmacy agreement
- Sales representatives
- MedGrid's field representatives are independent contractors, not employees. They are paid by MedGrid, and no commission is paid on product paid for by a federal health care program. Representative agreement
- Governing law
- The Terms of Use are governed by Delaware law. A dispute goes first to negotiation and mediation, then to binding JAMS arbitration seated in Miami Beach, Florida. Terms of Use
A summary for orientation — the agreements themselves govern. Read the Terms of Use and Return & Refund Policy; vendor, clinician, pharmacy and representative agreements are provided and signed during onboarding. Questions about how MedGrid is structured? Contact us.
Four principles, applied to every decision.
These aren't poster values. They decide what gets built, which vendors get listed, and what we say no to.
Trust
Both sides of every transaction are verified. Clinicians prove their credentials; vendors clear diligence before a single product lists.
Transparency
Who the vendor is, what the product is, and what it costs — stated plainly on the listing. If we can't present a product honestly, it doesn't go in the catalog.
Compliance
Regulation is a design input, not an afterthought. Federal, state and international rules differ — the platform respects each layer rather than papering over them.
Clinician-first
Built around how independent practices actually buy. Solo physicians use MedGrid free; the platform earns its keep from teams and vendors.
When something needs a person, a person answers.
Support tickets, phone and email are handled by a team that knows the catalog, the vendors and the rules behind them.
