Contact MedGrid
Support is open to everyone. No account needed.
Physicians, vendors, sales reps, press — or anyone with a question. Send a ticket through the form, call us, or email. A person reads every message and routes it to the right team.
Four ways in.
Talk to a person
888-415-2175 — call during business hours (Mon–Fri, 9–6 ET). If we miss you, leave a message and we'll call back.
Direct inbox
info@medgrid.com — every email becomes a ticket in our Helpdesk automatically. Best for anything with attachments.
Use the form below
Opens a ticket with everything we need to route you on the first pass — no login required.
Technical support
Bugs, errors and integration problems file straight into the engineering issue tracker — pick “Technical issue” on the form, or email the engineering desk and your message becomes a tracked issue automatically.
Tell us how we can help.
Your message becomes a ticket in our Helpdesk and goes to the right team. We respond as fast as we can during business hours.